In order to create a sense of responsibility in users, it is important to recognise that they are not a homogeneous group. Differences exist within the public in terms of their concerns about cleanliness issues and the financial, cultural and material resources available to them for making consumption choices and easily and correctly sorting, storing and disposing of waste of different types. Hasty simplifications should be avoided in this area, but it is obvious that the Brussels-Capital Region has different populations living together within it between which there may be great inequalities in terms of information about sorting, availability of space in the home or even of decent housing, access to Recyparks, etc.
Improving the understanding of the different populations in Brussels and the ability of public services to address each of them effectively is essential for an effective cleanliness policy.